{"id":26302,"date":"2019-01-19T04:59:46","date_gmt":"2019-01-19T09:59:46","guid":{"rendered":"https:\/\/outgrow.co\/blog\/?p=26302"},"modified":"2024-05-09T02:03:03","modified_gmt":"2024-05-09T06:03:03","slug":"create-service-chatbots","status":"publish","type":"post","link":"https:\/\/outgrow.co\/blog\/create-service-chatbots","title":{"rendered":"How To Create Service Chatbots On Outgrow"},"content":{"rendered":"\n

How To Create Service Chatbots On Outgrow<\/strong><\/h1>\n\n\n\n

Let\u2019s give you a quick idea of what service chatbots is. You can automate a few initial steps (or ANYTHING for that matter) of communicating with a potential or existing client with service chatbots. These typically aid service-based businesses. In other words, your executives typically have to answer the same questions every single day. They can be queries regarding the service, pricing, location, etc. With a chatbot, the lead gets her queries resolved instantly. Therefore, a chatbot is far more effective in retaining more leads.<\/span><\/p>\n\n\n\n

For Basics:<\/h2>\n\n\n\n

Log into your account and select the \u2018Chatbot\u2019 content type.<\/span><\/p>\n\n\n

\n
\"How<\/figure><\/div>\n\n\n

For the purpose of this blog post, we\u2019ll walk you through an \u2018Outsourcing Service Chatbot\u2019. However, the possibilities of service chatbots or outsourcing partners<\/a> are endless.<\/span><\/p>\n\n\n\n

How to Create an Outsource Services Chatbot On Outgrow:<\/h2>\n\n\n\n

The purpose of this bot is to ask the users very basic questions about the details of their hiring needs and ask for their lead information. Consequently, when the agent calls them later, he\u2019d have a basic idea about the requirements of the potential client and can lead the call in a better way.<\/span><\/p>\n\n\n

\n
\"Services<\/figure><\/div>\n\n\n

<\/sitechecker_element>1) Welcome Screen (Optional):<\/h3>\n\n\n\n

In the builder, you will see the navigation bar in the left, the preview in the center, and the edit bar on the right.
All you\u2019ve got to do is type a short welcome message\/heading for your outsource services firm<\/a> and give an action button text. You\u2019ll see the real-time preview of your chatbot. You can change the image from the \u2018display settings\u2019 and also adjust its tint.<\/span><\/p>\n\n\n\n

2) Question 1 and Logic Jump:<\/h3>\n\n\n\n

Our bot starts by asking the most basic question.<\/span><\/p>\n\n\n

\n
\"Logic<\/figure><\/div>\n\n\n

The user is taken to the next question if he selects ‘yes’. If someone clicks on \u2018no\u2019, well then, he stumbled upon the wrong page. But, we wouldn\u2019t want to leave him just like that. So, we built an outcome specifically for someone who clicks on \u2018no.\u2019<\/span><\/p>\n\n\n

\n
\"How<\/figure><\/div>\n\n\n

But, how do we make sure that people with different answers get different subsequent questions?<\/span><\/p>\n\n\n\n

Enter: Logic Jump<\/strong><\/span><\/p>\n\n\n\n

And here\u2019s how!<\/span><\/p>\n\n\n\n

    \n
  1. Look for the 3 vertical dots on along with the Q1. on the navigation bar and select \u2018logic jump.\u2019<\/span><\/li>\n\n\n\n
  2. If the user selects \u2018no\u2019, he is shown a specific outcome. This can be a \u2018thank you\u2019 page and a \u2018hope to work with them in the future.\u2019<\/span><\/li>\n\n\n\n
  3. On the other hand, if the user selects \u2018yes\u2019, the logic jump will allow the user to go to the next question that asks them about their job requirements.<\/span><\/li>\n<\/ol>\n\n\n\n

    Not a bad way to get rid of unnecessary questions, hun?<\/span><\/p>\n\n\n

    \n
    \"questions\"<\/figure><\/div>\n\n
    \n
    \"Logic<\/figure><\/div>\n\n\n

    And, done!<\/span><\/p>\n\n\n\n

    3) Lead Generation:<\/h3>\n\n\n\n

    Now, that we know our user is interested in our service, we shall ask them for their name. In fact, this is a great opportunity to get information about the lead\u2019s requirements.<\/span>
    Meanwhile, you can ensure you are collecting qualified leads through these simple functions. Choose a specific type of text input. (It can be numerical input, date & time or alphabetical input) Additionally, you can create an option to only collect business emails.
    Pro Tip:<\/strong> Read this amazing article on lead generation through chatbots<\/a>.<\/span><\/p>\n\n\n

    \n
    \"Lead<\/figure><\/div>\n\n\n

    4) Questions:<\/h3>\n\n\n\n

    Furthermore, you can proceed with asking for the details about the service. For such questions, you can validate the answer \u2018text input only\u2019. This will enable the user to give as many details as he wants. Additionally, you can set a limit on the characters in the answers.<\/span><\/p>\n\n\n

    \n
    \"Questions\"<\/figure><\/div>\n\n\n

    5) Lead Generation Form 2:<\/h3>\n\n\n\n

    We ask for the user\u2019s email ID next so that someone from the team can take up their case.<\/span><\/p>\n\n\n

    \n
    \"How<\/figure><\/div>\n\n\n

    You can add another logic jump:<\/span><\/p>\n\n\n

    \n
    \"How<\/figure><\/div>\n\n\n

    6) Outcomes:<\/h3>\n\n\n\n

    The user is finally shown the outcome. <\/span><\/p>\n\n\n

    \n
    \"Outcomes\"<\/figure><\/div>\n\n\n

    Recommendation: <\/strong>Create your outcomes before the questions so that you can map them with the questions’ options in one go.<\/span><\/p>\n\n\n\n

    And that\u2019s it! Your chatbot is ready in a matter of minutes.<\/span><\/p>\n\n\n\n

    Now you can easily create service chatbots on Outgrow and contact our support team whenever you feel stuck. <\/span><\/p>\n\n\n\n

    Ready, Set, Go! <\/span><\/p>\n\n\n

    \n
    \"General<\/a><\/figure><\/div>","protected":false},"excerpt":{"rendered":"

    How To Create Service Chatbots On Outgrow Let\u2019s give you a quick idea of what service chatbots is. You can automate a few initial steps (or ANYTHING for that matter) of communicating with a potential or existing client with service chatbots. These typically aid service-based businesses. In other words, your executives typically have to answer…<\/p>\n","protected":false},"author":17,"featured_media":49018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[269],"tags":[325,342,337,86,338,341],"acf":[],"yoast_head":"\nHow to Create Service Chatbots on Outgrow | Outgrow<\/title>\n<meta name=\"description\" content=\"Service Chatbots can resolve your leads' queries instantly in comparison to human client support. 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