{"id":37348,"date":"2021-04-30T09:03:08","date_gmt":"2021-04-30T13:03:08","guid":{"rendered":"https:\/\/outgrow.co\/blog\/?p=37348"},"modified":"2025-07-04T00:41:12","modified_gmt":"2025-07-04T04:41:12","slug":"ecommerce-cro","status":"publish","type":"post","link":"https:\/\/outgrow.co\/blog\/ecommerce-cro","title":{"rendered":"The eCommerce Conversion Rate Optimization Guide [Examples+Tips]"},"content":{"rendered":"<div class=\"new-blog-post-content\">\n<h1><span class=\"ez-toc-section\" id=\"The_eCommerce_Conversion_Rate_Optimization_Guide_TipsExamples\"><\/span><strong>The eCommerce Conversion Rate Optimization Guide [Tips+Examples]<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69e447247a73d\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69e447247a73d\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#The_eCommerce_Conversion_Rate_Optimization_Guide_TipsExamples\" title=\"The eCommerce Conversion Rate Optimization Guide [Tips+Examples]\">The eCommerce Conversion Rate Optimization Guide [Tips+Examples]<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#How_to_Calculate_Conversion_Rates_for_eCommerce\" title=\"How to Calculate Conversion Rates for eCommerce?\">How to Calculate Conversion Rates for eCommerce?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#What_Is_the_Average_eCommerce_Conversion_Rate\" title=\"What Is the Average eCommerce Conversion Rate?\">What Is the Average eCommerce Conversion Rate?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#Ecommerce_Conversion_Funnel\" title=\"Ecommerce Conversion Funnel\">Ecommerce Conversion Funnel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#How_to_Use_Interactive_Content_at_Every_Stage_of_the_Funnel_to_Increase_Your_Conversion_Rate\" title=\"How to Use Interactive Content at Every Stage of the Funnel to Increase Your Conversion Rate?\">How to Use Interactive Content at Every Stage of the Funnel to Increase Your Conversion Rate?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#Tips_for_eCommerce_Conversion_Rate_Optimization\" title=\"Tips for eCommerce Conversion Rate Optimization\">Tips for eCommerce Conversion Rate Optimization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/outgrow.co\/blog\/ecommerce-cro\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p>Ecommerce conversion rate optimization is the process of improving the customer experience on an eCommerce website to boost conversion.<\/p>\n<p>But, <strong>what is a conversion?<\/strong><\/p>\n<p>When a visitor completes a desired action on your website, you can call it a conversion. For example: purchase, email signup, video click, etc.<\/p>\n<p>Now, conversions are broadly divided into two categories &#8211; <a href=\"https:\/\/outgrow.co\/blog\/micro-conversion-cro?nonamp=1\">micro conversion and macro conversion<\/a>. Improving the micro-conversion ultimately results in <a href=\"https:\/\/outgrow.co\/blog\/macroscape-interactive-marketing-story\">better macro conversion<\/a>.<\/p>\n<p>In the eCommerce domain, the macro conversion is generally referred to as the sale of a product or service. And micro-conversions include:<\/p>\n<p>1. A user adding a product to their cart<br \/>\n2. A user adding a product to a wishlist<br \/>\n3. <a href=\"https:\/\/outgrow.co\/blog\/email-writing-techniques-boost-ctr\">Emails<\/a> and newsletter signups<br \/>\n4. Social media shares<br \/>\n5. Product video clicks<br \/>\n6. Comparing products<br \/>\n7. Other indicators that influence macro conversion<\/p>\n<blockquote><p><em><strong>Must Read: <\/strong><a href=\"https:\/\/outgrow.co\/blog\/conversion-rate-optimization-stats\">45 Conversion Rate Optimization Statistics Every Marketer Should Know<\/a><\/em><\/p><\/blockquote>\n<\/div>\n<p><a href=\"https:\/\/app.outgrow.co\/signup\"><img decoding=\"async\" class=\"aligncenter wp-image-46895\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2023\/04\/general-cta-6-300x62.png\" alt=\"General CTA\" width=\"1031\" height=\"213\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2023\/04\/general-cta-6-300x62.png 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2023\/04\/general-cta-6-768x158.png 768w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2023\/04\/general-cta-6.png 1198w\" sizes=\"(max-width: 1031px) 100vw, 1031px\" \/><\/a><\/p>\n<div class=\"new-blog-post-content\">\n<h2><span class=\"ez-toc-section\" id=\"How_to_Calculate_Conversion_Rates_for_eCommerce\"><\/span><strong>How to Calculate Conversion Rates for eCommerce?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>By definition,<\/strong> the conversion rate for an eCommerce company is the percentage of the website traffic that has taken the desired action on your website.<\/p>\n<p><strong>By formula:<\/strong> <em>Number of Conversions divided by Website Traffic multiplied by 100<\/em>.<\/p>\n<p><strong>For example:<\/strong><\/p>\n<p>Your eCommerce website has monthly traffic of 1000 and out of that 100 users bought your product. So, your macro conversion rate will be calculated as:<\/p>\n<p><strong>100 \/ 1000 x 100 = 10%<\/strong><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-36798 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/CRO-formula.jpg\" alt=\"Conversion Rate Optimization Formula\" width=\"1082\" height=\"302\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/CRO-formula.jpg 1082w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/CRO-formula-300x84.jpg 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/CRO-formula-1024x286.jpg 1024w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/CRO-formula-768x214.jpg 768w\" sizes=\"(max-width: 1082px) 100vw, 1082px\" \/><\/p>\n<p>Similarly, for calculating micro-conversions, divide the total number of users who have taken the action you consider as a micro-conversion factor by total traffic and multiply it by 100.<\/p>\n<blockquote><p><em><strong>Must Read: <\/strong><a href=\"https:\/\/outgrow.co\/blog\/conversion-rate-optimization-tools\">Conversion Rate Optimization Tools You Must Have<\/a><\/em><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_the_Average_eCommerce_Conversion_Rate\"><\/span><strong>What Is the Average eCommerce Conversion Rate?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The <a href=\"https:\/\/www.optimonk.com\/popup-statistics\/\">average conversion rate<\/a> in the eCommerce industry ranges between 1-2%. This may vary depending on the type of product or service you are offering. However, a 2%+ conversion rate is a good benchmark for any eCommerce business.<\/p>\n<p>Here\u2019s an illustration that shows the average micro conversion rate of an eCommerce website. Notice the change in micro conversions as users move down the sales funnel.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37354 \" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Ecommerce-funnel-conversion-rates.png\" alt=\"eCommerce Conversion Rate Optimization\" width=\"936\" height=\"449\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Ecommerce-funnel-conversion-rates.png 1313w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Ecommerce-funnel-conversion-rates-300x144.png 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Ecommerce-funnel-conversion-rates-1024x491.png 1024w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Ecommerce-funnel-conversion-rates-768x368.png 768w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/><\/p>\n<p style=\"text-align: center;\">Source: <a href=\"https:\/\/www.smartinsights.com\/ecommerce\/ecommerce-analytics\/ecommerce-conversion-rates\/\" rel=\"\u201dnofollow\u201d\">Smart Insights<\/a><\/p>\n<p>According to the infographic, nearly 44% of users who visit an eCommerce portal move to the product page, and out of that, nearly 15% add the product to their cart. And finally, only 3% end up buying the product.<\/p>\n<p>Now, to improve the conversion rates you need to <a href=\"https:\/\/www.fullstory.com\/blog\/conversion-rate-optimization\/\" target=\"_blank\" rel=\"noopener\">run a conversion rate optimization<\/a> (CRO) campaign on your website. You can optimize all the pages including the <a href=\"https:\/\/outgrow.co\/blog\/improve-homepage-conversions\">homepage<\/a> of your eCommerce website that serve as a customer touchpoint. In other words, you have to optimize your website for each stage of the funnel.<\/p>\n<blockquote><p><em><strong>Must Read: <\/strong><a href=\"https:\/\/outgrow.co\/blog\/ecommerce-marketing-guide\">Your A-Z Guide on E-Commerce Marketing [Strategies+Case Studies<\/a><strong><a href=\"https:\/\/outgrow.co\/blog\/ecommerce-marketing-guide\">]<\/a><\/strong><\/em><\/p><\/blockquote>\n<p>But before you start optimizing, have a quick look at the various stages of your customer\u2019s journey down the conversion funnel. Once you optimize for each stage, you will start generating more conversions.<\/p>\n<h2><img decoding=\"async\" class=\"aligncenter wp-image-37378 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/The-Ultimate-Ecommerce-Conversion-Rate-Optimization-Checklist-1.gif\" alt=\"conversion rate optimization checklist download\" width=\"1080\" height=\"540\" \/><\/h2>\n<h2><span class=\"ez-toc-section\" id=\"Ecommerce_Conversion_Funnel\"><\/span><strong>Ecommerce Conversion Funnel<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The eCommerce conversion funnel illustrates the various stages of a customer\u2019s journey based on their awareness, interest, and perception of your brand or product. Typically, the eCommerce conversion funnel has four stages:<\/p>\n<h3><strong>\u2022 Awareness<\/strong><\/h3>\n<p>This is the first stage of the conversion funnel where the consumer becomes familiar with your brand or product. They are actively searching for a solution to their problem on the internet and might stumble upon your website. So, at this point, greet them with free educational content like <a href=\"https:\/\/outgrow.co\/blog\/\">blogs<\/a>, <a href=\"https:\/\/outgrow.co\/webinars\/\">webinars<\/a>, <a href=\"https:\/\/outgrow.co\/marketer-of-the-month-podcast\/\">podcasts<\/a>, <a href=\"https:\/\/outgrow.co\/ebooks\/\">ebooks<\/a>, courses, etc., and seize this opportunity to generate leads.<\/p>\n<p><a href=\"https:\/\/outgrow.co\/blog\/courses\/best-interactive-lead-generation-techniques\/\">Lead generation<\/a> is a key micro-conversion metric. Hence, keep track of the micro-conversion rate at this point and optimize for better lead generation.<\/p>\n<h3><strong>\u2022 Interest<\/strong><\/h3>\n<p>Now that your customers are aware of your brand or product, it\u2019s time to keep them hooked.<\/p>\n<p>Remember, so far your customers were only searching for a solution to their problem. But they have not yet developed an interest in your brand. Therefore, you must keep them engaged with more educational and entertaining content so that they develop an interest in your brand. Try offering them some free <a href=\"https:\/\/outgrow.co\/idea-generation\/\">interactive tools<\/a>, <a href=\"https:\/\/outgrow.co\/checklist\/\">checklists<\/a>, demo videos, etc. to catch their attention.<\/p>\n<h3><strong>\u2022 Desire<\/strong><\/h3>\n<p>At this stage, you should try to convert their interest in your brand into desire. Highlight the benefits of using your product. Show your audience how you are different from your competitors and how your product can add value.<a href=\"https:\/\/premade.outgrow.us\/roi-calc-marketing\"> ROI calculators<\/a> and <a href=\"https:\/\/outgrow.co\/quiz\/\">quizzes<\/a> can easily do the job here!<\/p>\n<h3><strong>\u2022 Action<\/strong><\/h3>\n<p>This is the final stage of the funnel and by now your users have almost made up their mind to make the purchase. Typically, at this stage, your customers will add products to the cart, fill in the required information, select the payment method, and make the final purchase. Your job is to make this experience as smooth and easy as possible to avoid the common reasons for <a href=\"https:\/\/paperform.co\/ecommerce\/cart-abandonment\/\">shopping cart abandonment<\/a>.<\/p>\n<p>Examine your cart pages and find out possible causes of distractions and obstacles that your customers might face at this stage. Try to address these issues and keep optimizing unless you reach your conversion goal.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Use_Interactive_Content_at_Every_Stage_of_the_Funnel_to_Increase_Your_Conversion_Rate\"><\/span><strong>How to Use Interactive Content at Every Stage of the Funnel to Increase Your Conversion Rate?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/outgrow.co\/blog\/interactive-content-guide\">Interactive content<\/a> is attractive, engaging, and highly customizable. And these make interactive content the perfect weapon to <a href=\"https:\/\/outgrow.co\/blog\/e-commerce-statistics\">increase conversion rate<\/a> in the eCommerce domain. You can customize your<a href=\"https:\/\/outgrow.co\/blog\/interactive-content-buyer-journey\"> interactive content for each stage of the conversion funnel<\/a>.<\/p>\n<h3><strong>I. Awareness stage<\/strong><\/h3>\n<p><strong>In the awareness stage<\/strong>, customers look for educational content and as we mentioned, it\u2019s a great opportunity to generate leads. So, here you can create <a href=\"https:\/\/outgrow.co\/blog\/interactive-quizzes\">interactive quizzes<\/a> that will help your customers figure out their pain points. Create separate <a href=\"https:\/\/outgrow.co\/blog\/landing-page-conversion-rate\">landing pages<\/a> targeted to capture users in the awareness stage and embed your quizzes strategically.<\/p>\n<p>Suppose you run an online book store and your customers are looking for English grammar books. So you can greet these customers with an interactive assessment like an \u201c<a href=\"https:\/\/premade.outgrow.us\/premade-english-language-test\">English Grammar Quiz<\/a>\u201d. And before showing them the results, you can ask for their contact details. This will not only help you generate leads but also build awareness about your brand.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37358 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/Copy-of-Top-9-Outgrow-Interactive-Experiences-of-nov2018-1.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1309\" height=\"763\" \/><\/p>\n<h3><strong>II. Interest stage<\/strong><\/h3>\n<p><strong>In the interest stage<\/strong>, retarget the users who have completed the quizzes at the previous stage. Tools like <a href=\"https:\/\/outgrow.co\/\">Outgrow<\/a> not only help you create interactive content but also let you retarget the audience using cookies.<\/p>\n<h3><strong>III. Desire stage<\/strong><\/h3>\n<p><strong>For the desire stage<\/strong>, you have to tell your audience how your product is different and how it adds value. So, create content that clearly shows how your users can benefit from using your product instead of the alternatives.<\/p>\n<p>For example, this <a href=\"https:\/\/outgrow.co\/blog\/calculator-vs-landing-pages\/\">interactive calculator<\/a> shows how much a person can make by leisurely driving an Uber. It\u2019s perfect for attracting drivers in the \u2018desire\u2019 stage looking to join an online cab service.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37355 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/34eac4908c0b11e88a8a296ef6d490d3.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1349\" height=\"637\" \/><\/p>\n<h3><strong>IV. Final stage\u00a0<\/strong><\/h3>\n<p><strong>In the final stage<\/strong> of the conversion funnel, customers often face the problem of choice and are unable to take the final decision of which product to buy. Again, you can use interactive content to address this issue.<\/p>\n<p>If you are selling sunglasses online, then you can embed a <a href=\"https:\/\/outgrow.co\/ecommerce-recommendations\/\">product recommendation<\/a> quiz like \u201c<a href=\"https:\/\/premade.outgrow.us\/premadeWhich-Sunglasses-Suit-Your-Face-the-Best\">Which sunglasses should you buy<\/a>\u201d on your cart page. The tool will recommend the perfect pair of sunglasses based on the user\u2019s preference. Also, don\u2019t forget to add links to the <a href=\"https:\/\/outgrow.co\/blog\/improve-landing-page-conversions\">product purchase page<\/a> offering the sunglass to make the navigation smoother.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-55244 aligncenter\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/04\/product-recommendation-300x142.gif\" alt=\"Product Recommendation\" width=\"826\" height=\"391\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/04\/product-recommendation-300x142.gif 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/04\/product-recommendation-1024x484.gif 1024w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/04\/product-recommendation-768x363.gif 768w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tips_for_eCommerce_Conversion_Rate_Optimization\"><\/span><strong>Tips for eCommerce Conversion Rate Optimization<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Apart from <a href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-conversion-formula\/\">using interactive content to boost conversions<\/a>, you can also leverage these tips and tricks.<\/p>\n<h3><strong>1. Use Urgency Messaging<\/strong><\/h3>\n<p>Limited time offers and count-down timers can work miracles. When your customers see that time is running out, a sense of urgency will drive them to take a quick decision.<\/p>\n<p>You can send notifications with exclusive limited-time discounts to customers with abandoned products in their cart. Most of your customers wouldn\u2019t like to miss this opportunity and might come back to their cart page, avail the special discount within time, and proceed to check out!<\/p>\n<p>Here\u2019s a giveaway example of how you can use countdown timers to entice your customers into taking the action that you want them to take.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37361 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/countdown-1.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1200\" height=\"600\" \/><\/p>\n<h3><strong>2. Offer and Highlight \u2018Free Shipping\u2019<\/strong><\/h3>\n<p>Nowadays, customers expect brands to maintain a certain level of the standard set by big eCommerce portals like Amazon. \u2018Free Shipping\u2019 is an absolute must in today\u2019s scenario. Even if you need to increase your product price to cover the shipping cost, you must.<\/p>\n<p>Did you know that high shipping charges lead to cart abandonment?<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37357 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-marketplace640px.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"640\" height=\"323\" \/><\/p>\n<h3><strong>3. Use Chatbots<\/strong><\/h3>\n<p>Chatbots can make interactions with your customers fun and seamless. And the best part is that chatbots can help you <a href=\"https:\/\/outgrow.co\/blog\/generate-qualified-leads\">generate qualified leads<\/a> easily. Not only that, but it also captures visitor insights that you can later extract and analyze for future communications. So, if you haven\u2019t incorporated this <a href=\"https:\/\/outgrow.co\/blog\/conversion-rate-optimization-tips\">tip in your CRO strategy<\/a> yet, why not try <a href=\"https:\/\/outgrow.co\/blog\/create-a-chatbot\">creating a chatbot<\/a> without any coding?<\/p>\n<blockquote><p><em><strong>Check out: <\/strong><a href=\"https:\/\/outgrow.co\/blog\/best-website-chatbot-examples\">10 Best Website Chatbot Examples [Real-Life Examples]<\/a><\/em><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37362 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/chatbot-1.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1249\" height=\"800\" \/><\/p>\n<h3><strong>4. Display Social Proof and Brand Authenticity<\/strong><\/h3>\n<p>Consumers are often wary about the authenticity of products on e-commerce websites. So it is crucial to display customer reviews, ratings, and brand endorsements. Amazon displays customer reviews and \u2018Amazon Fulfilled\u2019 alongside its products. This builds trust and confidence about the product among customers.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37363 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled.jpg\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1602\" height=\"765\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled.jpg 1602w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled-300x143.jpg 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled-1024x489.jpg 1024w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled-768x367.jpg 768w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-fullfiled-1536x733.jpg 1536w\" sizes=\"(max-width: 1602px) 100vw, 1602px\" \/><\/p>\n<h3><strong>5. Payment Security Is a Must<\/strong><\/h3>\n<p>If you are new to the eCommerce industry, then it\u2019s obvious that your customers will think twice before making a payment on your site. So you must comfort them with the best-in-class payment security protocols.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37350 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure.jpg\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1877\" height=\"860\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure.jpg 1877w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure-300x137.jpg 300w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure-1024x469.jpg 1024w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure-768x352.jpg 768w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/amazon-secure-1536x704.jpg 1536w\" sizes=\"(max-width: 1877px) 100vw, 1877px\" \/><\/p>\n<h3><strong>6. Provide a 360\u00b0 View of Products<\/strong><\/h3>\n<p>It is a known fact that big and clear images <a href=\"https:\/\/vwo.com\/success-stories\/optimics\/\" rel=\"\u201dnofollow\u201d\">increase conversion rates<\/a>. Most of the eCommerce brands follow this technique.<\/p>\n<p>So how can you stand out?<\/p>\n<p>Well, go a step further and provide a 360\u00b0 view of your products.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37356 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/360.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"979\" height=\"583\" \/><\/p>\n<h3><strong>7. Let Users Add Products to \u201cWishList\u201d Without Registration<\/strong><\/h3>\n<p>Customers often hesitate to register and can bounce off without adding products to their wishlist. To avoid such a scenario, allow your users a registration-free wishlist. It will increase user engagement, return visits, and conversions.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37353 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/wishlist.jpg\" alt=\"eCommerce Conversion Rate Optimization\" width=\"732\" height=\"385\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/wishlist.jpg 732w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/wishlist-300x158.jpg 300w\" sizes=\"(max-width: 732px) 100vw, 732px\" \/><\/p>\n<h3><strong>8. Optimize for Mobile<\/strong><\/h3>\n<p>Did you know that the global eCommerce revenue from mobile is expected to reach <a href=\"https:\/\/www.simicart.com\/blog\/m-commerce-statistics\" rel=\"\u201dnofollow\u201d\">$3.56 trillion by 2021<\/a>? Want a fair share of the booming mobile shopping industry? We bet you do! Even Google is constantly updating to empower mobile-friendly websites. So, optimize your eCommerce portal for all types of mobile devices and cut through the competition.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37360 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/e-Commerce-mobile-app-development.gif\" alt=\"eCommerce Conversion Rate Optimization\" width=\"1200\" height=\"675\" \/><\/p>\n<h3><strong>9. Add Product Videos<\/strong><\/h3>\n<p>Videos help people imagine how they will feel when they have the product in their hands. So shoot videos with someone using the product and add them to your product page.<\/p>\n<p>Especially for lifestyle and fashion accessories, real-life videos are a must.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-57596 aligncenter\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/04\/Product-Video-300x185.gif\" alt=\"Product Video\" width=\"735\" height=\"453\" \/><\/p>\n<h3><strong>10. Promote Social Share Post-purchase<\/strong><\/h3>\n<p>We often ignore the \u2018Thank you\u2019 pages while talking about conversion rate optimization. But thank you pages are crucial to get some extra shares! A customer who has just bought an exclusive product might want to flaunt it on their social handles. So why lose the opportunity? Introduce social share buttons on your thank you page and get some extra shares!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-37352 size-full\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/social-share.jpg\" alt=\"eCommerce Conversion Rate Optimization\" width=\"557\" height=\"351\" srcset=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/social-share.jpg 557w, https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/03\/social-share-300x189.jpg 300w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Well, we tried to cover all the tips and tricks for eCommerce conversion rate optimization. But, it&#8217;s a never-ending discussion and it varies from business to business. So, we recommend that you read our <a href=\"https:\/\/outgrow.co\/blog\/conversion-rate-optimization\">guide on conversion rate optimization<\/a> and figure out what fits best for your brand.<\/p>\n<p>Also, don\u2019t try to implement these tips randomly on your website. There\u2019s a process that marketers should follow for their eCommerce conversion rate optimization campaigns. Here\u2019s a blog where we have discussed the <a href=\"https:\/\/outgrow.co\/blog\/conversion-rate-optimization-process\">conversion rate optimization process<\/a> in detail. Give it a quick read!<\/p>\n<p>And last but not least, try using interactive content in your CRO strategy and see the difference. Here\u2019s a link that will help you <a href=\"https:\/\/app.outgrow.co\/signup\">create interactive content for free<\/a>!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The eCommerce Conversion Rate Optimization Guide [Tips+Examples] Ecommerce conversion rate optimization is the process of improving the customer experience on an eCommerce website to boost conversion. But, what is a conversion? When a visitor completes a desired action on your website, you can call it a conversion. For example: purchase, email signup, video click, etc&#8230;.<\/p>\n","protected":false},"author":20,"featured_media":49018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[270,267],"tags":[95,167,777],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The eCommerce Conversion Rate Optimization Guide [Tips+Examples]<\/title>\n<meta name=\"description\" content=\"From eCommerce conversion funnel to actionable eCommerce CRO tips, we have covered everything you need to know about eCommerce conversion rate optimization.\" \/>\n<meta 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