{"id":38075,"date":"2021-05-11T09:57:17","date_gmt":"2021-05-11T13:57:17","guid":{"rendered":"https:\/\/outgrow.co\/blog\/?p=38075"},"modified":"2023-10-16T08:58:56","modified_gmt":"2023-10-16T12:58:56","slug":"interactive-content-case-study-sapio-analytics","status":"publish","type":"post","link":"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics","title":{"rendered":"How Sapio Analytics Created a COVID-19 Chatbot with Outgrow (Case Study)"},"content":{"rendered":"<div class=\"new-blog-post-content\">\n<h1><span class=\"ez-toc-section\" id=\"How_Sapio_Analytics_Created_a_COVID-19_Chatbot_with_Outgrow_%E2%80%93_Interactive_Case_Study\"><\/span><strong>How Sapio Analytics Created a COVID-19 Chatbot with Outgrow &#8211; Interactive Case Study<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h1><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-66379709de6e1\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-66379709de6e1\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#How_Sapio_Analytics_Created_a_COVID-19_Chatbot_with_Outgrow_%E2%80%93_Interactive_Case_Study\" title=\"How Sapio Analytics Created a COVID-19 Chatbot with Outgrow &#8211; Interactive Case Study\">How Sapio Analytics Created a COVID-19 Chatbot with Outgrow &#8211; Interactive Case Study<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#About_Sapio_Analytics\" title=\"About Sapio Analytics\">About Sapio Analytics<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#The_Case_Study\" title=\"The Case Study\">The Case Study<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#The_Challenge\" title=\"The Challenge\">The Challenge<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#How_Did_Outgrow_Help\" title=\"How Did Outgrow Help?\u00a0\">How Did Outgrow Help?\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#Results\" title=\"Results\">Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/outgrow.co\/blog\/interactive-content-case-study-sapio-analytics\/#Conclusion\" title=\"Conclusion\">Conclusion<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p>The COVID-19 pandemic has left no industry untouched. But most of all, it\u2019s the healthcare sector that is fighting the toughest battle. And, at Outgrow, we have tried our best to lend a helping hand in this fight against the virus. In this latest Outgrow case study, we bring to you &#8211; Sapio Analytics. Sapio Analytics used Outgrow\u2019s chatbot tool to help combat the grim COVID-19 crisis in India.\u00a0Let\u2019s see how!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_Sapio_Analytics\"><\/span><strong>About Sapio Analytics<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Sapio Analytics is a team present in India, the UK, and Silicon Valley. It works with the Government of India to provide high-end, data-based algorithm systems powered by AI. Moreover, it works at the intersection of data science and governance and helps governments mitigate risks in the policy-making space.<\/p>\n<p>Sapio Smart Healthcare is one of the divisions of Sapio Analytics. They used data from ICMR, Apollo Project Kavach and Cancer Rounds to build an interactive chatbot on Outgrow that provides COVID-19 patient assessment as per the protocol.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Case_Study\"><\/span><strong>The Case Study<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Developing countries have been facing severe challenges when it comes to providing healthcare support to their citizens during COVID. This is why Sapio Smart Healthcare wanted to build a system that suggests COVID-19 treatment and protocols based on an individual\u2019s prevailing health conditions and symptoms.<\/p>\n<p>And for building this system, they turned to <a href=\"https:\/\/outgrow.co\/\">Outgrow<\/a>.<\/p>\n<p><strong>Aim: <\/strong>To build a chatbot that helps COVID-19 patients assess the severity of their condition and recommends the next steps according to the protocol.<\/p>\n<p><strong>Result: <\/strong>The <a href=\"https:\/\/www.cprotocol.org\/india\" rel=\"nofollow\">COVID-19 Investigation &amp; Treatment Protocol Bot<\/a> saw great success and demand among patients just within 48 hours of its launch.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38087\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/CASE-STUDY.jpg\" alt=\"covid-19 chatbot\" width=\"1922\" height=\"1082\" \/><\/p>\n<p>In fact, the bot has helped <strong>7500+ people<\/strong> so far by recommending the next steps of treatment, based on a reasonable judgment of an individual\u2019s symptoms and comorbidities.<\/p>\n<p><strong>What did Sapio Analytics have to say<\/strong>:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38088\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/Black-Geometric-Building-Music-YouTube-Thumbnail-1.jpg\" alt=\"covid-19 chatbot\" width=\"1006\" height=\"593\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Challenge\"><\/span><strong>The Challenge<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Due to the rising COVID-19 positive rates in India, hospitals have been inundated with new cases. As a result, access to doctors and healthcare facilities has become a challenge for the citizens and a pressing concern for the government.<\/p>\n<p>Additionally, there has been a dearth of collated data to <strong>assist the rural and semi-urban health workers in India. This has further resulted in the need for information dissemination around COVID diagnosis<\/strong>. To tackle these critical challenges, Sapio Analytics, in collaboration with the Government of India, reached out to Outgrow to build a self-assessment COVID-19 chatbot.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_Did_Outgrow_Help\"><\/span><strong>How Did Outgrow Help?\u00a0<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Outgrow\u2019s interactive content has been used exponentially by participants in the healthcare industry. In the past, Cardiovisual, a healthcare solutions company used Outgrow and ConnectWell&#8217;s interactive quiz to provide trusted heart health information to patients. This interactive experience was made in association with UC Berkeley Public Health and showed incredible results and huge engagement.<\/p>\n<p>In fact, Outgrow and ConnectWell were awarded &#8220;<a href=\"https:\/\/www.corporatevision-news.com\/issues\/issue-5-2021\/50\/\">Best Turnkey Digital Health Services Provider \u2013 2021<\/a>&#8221; by Corporate Vision Magazine for this. Isn\u2019t that amazing?<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-38082 aligncenter\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/Complimentary-Corporate-Excellence-Logo-1.jpg\" alt=\"Complimentary Corporate Excellence\" width=\"579\" height=\"502\" \/><\/p>\n<p>Health is an extremely personal experience for people. Hence, what they need is a personalized solution. Interactive content does just that.<\/p>\n<p>As we have noted several times before, <a href=\"https:\/\/outgrow.co\/blog\/interactive-content-guide\">interactive content<\/a> is a versatile tool. It offers unique results based on the individual\u2019s responses. A doctor doesn\u2019t give a &#8216;one size fits all prescription&#8217;, right? So, why should health care bots lag behind?<\/p>\n<h3><strong>Interactive Content &#8211; Chatbot<\/strong><\/h3>\n<p>In the case of Sapio Analytics, <strong>Outgrow offered <\/strong><strong>ease of development and speedy prototyping with the help of an interactive chatbot. <\/strong>They used Outgrow to make a <a href=\"https:\/\/www.cprotocol.org\/india\" rel=\"nofollow\">COVID-19 Investigation &amp; Treatment Protocol Bot.<\/a> This bot aims to help COVID-19 patients assess the severity of their condition. Additionally, it offers recommendatory steps that must be taken, after considering their temperature levels, age, underlying conditions, etc.<\/p>\n<p>It asks critical and precise questions like the one shown below. As a result, it effectively covers the preliminary steps followed by a physician.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38081\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/pasted-image-0-34.jpg\" alt=\"covid-19 chatbot\" width=\"1602\" height=\"787\" \/><\/p>\n<h3><strong>Question Type:<\/strong><\/h3>\n<p>Sapio Analytics used the \u201csingle select\u201d and \u201cmulti-select\u201d question types on Outgrow which are most suitable for their use case. Through these, they asked users questions about the intensity of their symptoms, periodicity, oxygen levels, etc. Further, they asked crucial questions about the patient&#8217;s medical history to rule out any underlying conditions. Moreover, they included enough detail in their questions to compensate for the lack of human touch.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38083\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/pasted-image-0-35.jpg\" alt=\"covid-19 chatbot\" width=\"1296\" height=\"903\" \/><\/p>\n<h3><strong>Result Section<\/strong>:<\/h3>\n<p>The result page of the chatbot offers tests that the patient must undergo given the details provided by them. It further notes in some cases, that on the persistence of the said symptoms, the patient must get admitted or seek medical help. Hence, this gives the patient the experience of a complete check-up without any hassle or cost and prepares him for what might lie ahead.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38084\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/pasted-image-0-36.jpg\" alt=\"covid-19 chatbot\" width=\"993\" height=\"904\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Results\"><\/span><strong>Results<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>Visits: <\/strong>Just within <strong>2 weeks<\/strong>, the chatbot had garnered the<strong> participation of 7500+ people<\/strong>.<\/p>\n<p><strong>Conversions: <\/strong>Additionally, <strong>557 of those 7500+<\/strong> had provided their area code and age, further aiding in creating a resource of verified information.<\/p>\n<p><strong>Engagement: 115 of the visitors engaged <\/strong>with the chatbot by sharing it with others who might need it.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-38085\" src=\"https:\/\/outgrow.co\/blog\/wp-content\/uploads\/2021\/05\/Top-Unbounce-Integration-Tools.jpg\" alt=\"covid-19 chatbot\" width=\"1276\" height=\"504\" \/><\/p>\n<h3><strong>Additional Benefits:<\/strong><\/h3>\n<p>Through this assessment chatbot, Sapio Analytics essentially created a system for feedback and data collection based on COVID-19 diagnosis systems.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>By aiding companies like Sapio Analytics, Outgrow aims to transform and ease the burden on crucial industries like healthcare. So, how did you like this case study? Drop a comment and build a similar chatbot, assessment, or quiz with a <a href=\"https:\/\/app.outgrow.co\/signup\">free trial<\/a> on Outgrow!<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How Sapio Analytics Created a COVID-19 Chatbot with Outgrow &#8211; Interactive Case Study The COVID-19 pandemic has left no industry untouched. But most of all, it\u2019s the healthcare sector that is fighting the toughest battle. And, at Outgrow, we have tried our best to lend a helping hand in this fight against the virus. In&#8230;<\/p>\n","protected":false},"author":31,"featured_media":49018,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[62],"tags":[139,798,442],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Sapio Analytics Made a COVID-19 Chatbot with Outgrow(Case Study)<\/title>\n<meta name=\"description\" content=\"As COVID-19 cases intensified in India, Sapio Analytics built an interactive chatbot on Outgrow to provide COVID-19 patient assessment as per the protocol.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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