Last Updated: August 06, 2024
If you create or take a calculator or interactive experience on the Outgrow site, you are fully responsible for all activities that occur under the account and any other actions taken in connection with your account. You must not use your account in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and Outgrow may change content that it considers inappropriate or unlawful, or otherwise likely to cause Outgrow liability. You must immediately notify Outgrow of any unauthorized uses of your content, your account or any other breaches of security. Outgrow will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
You own the rights to the content you post on Outgrow. We do not claim ownership over it. However, by posting content to Outgrow, you give us permission to use your content, free of charge, to do the things we need to do to provide Outgrow Services which may include storing, displaying, reproducing, and distributing your content. By publishing on Outgrow, you agree to allow others to view your content. You are free to delete your content at any time. If you delete your account or content, it may be unrecoverable.
Here are some things we forbid. By using Outgrow, you promise not to do any of the following things:
You agree to pay for the Services you use on the Outgrow Site in accordance the pricing and payment terms presented to you for that service. Fees paid by you are non-refundable.
For subscriptions, you will be billed in advance on a recurring cycle for the period you have selected (monthly or annually or quarterly) at the beginning of that period. Your subscription will automatically renew at the end of each period unless you cancel automatic renewal at least 48 hours before your next renewal date.
Outgrow may change the fees charged for Services at any time, provided that, for subscription Services, the change will become effective only upon the next renewal date.
Your subscription will automatically renew at the end of each period unless you cancel automatic renewal at least 48 hours before your next renewal date. If you decide to cancel, no refund will be provided for fees paid or past bills and your service will remain active through the end of the existing license period.
At the end of the license period, you will no longer be charged. If you cancel within 48 hours of your next renewal date, the next renewal will go through but that will be your last renewal and the cancellation will take effect on the following renewal as it is required that you cancel at least 48 hours prior to the renewal date. Note: The length of your license can be longer than your billing period for example an annual license, billed semi-annually would mean that a cancellation on month 4 will take effect at the end of the annual license and the second semiannual bill on month 6 will continue as well as the remaining 8 months of the subscription.
An upgrade is when a paying customer decides to change their current plan to a more expensive paid plan.
When upgrading in the middle of a billing period, you will be given a pro-rated credit (not a refund) for the current plan which will be applied to the pro-rated charges for the upgraded plan. At the end of the billing period, the upgraded plan will auto-renew.
A downgrade is when a paying customer chooses to change their plan from a more expensive to a less expensive (but still paid) plan.
When downgrading in the middle of a billing period, your account downgrade will apply at the end of the period and to the following period but will not impact the existing billing period.
Here are some things we forbid. By using Outgrow, you promise not to do any of the following things; posting any comments, material, links, text, images, audio, or video (any such material, “Content”) containing any viruses, worms, malware, Trojan horses or other harmful or destructive content; posting Content without permission from the owner; posting Content that is pornographic, contains threats, incites violence, or violates the rights of any third party; probe, scan, or test our systems or networks; break or circumvent any technologies we have put in place for security or authentication; attempt to access Outgrow Services by means other than currently available; scrape Outgrow Services or Content; violating the intellectual property or personal privacy rights of others, causing harm to others, or violating any criminal laws where Outgrow has a physical location.
Outgrow has not reviewed, and cannot review, all of the material posted to the Site or any third party site that the Site links to, and cannot therefore be responsible for that material’s content, use or effects. By operating the Site, Outgrow does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Site may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Site may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. Outgrow disclaims any responsibility for any harm resulting from the use by visitors of the Site, or from any downloading by those visitors of content there posted.
An individual has the right to erasure, also known as ‘the right to be forgotten’. The principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.
Individuals have a right to have personal data erased and to prevent processing in specific circumstances:
You can delete any of your outgrow user data at any time, by going to outgrow.co, logging into your account and then clicking user details, and there you can choose which user you would like to delete and on the right side of each user row there is a delete option. This will allow you to delete the user data directly from your account. You can also reach out to us at questions@outgrow.co to help with any data deletion request. You can also delete the content you build on Outgrow by going to your dashboard and selecting the content you want deleted and on the top right you can select the content and delete it. Note: Only do this if you are 100% sure you want your content deleted as Outgrow will not be able to retrieve it once its permanently deleted.
Some data may still remain in the systems back-up files, which will be deleted periodically.
If you reach out to us for a data deletion request, we undertake to perform the deletion within 15 business days and will send you a confirmation once the information has been deleted. Wherever possible, we will aim to complete the request in advance of the deadline.
Outgrow.co uses Workspace APIs to enhance our services and provide a personalized experience for our users. We want to clarify how we handle the data obtained through these APIs:
We do not retain user data obtained through Workspace APIs for the purpose of developing, improving, or training generalized AI and/or ML models.
The data collected through Workspace APIs is used solely to improve our service delivery, enhance user experience, and support specific user interactions as detailed in our service agreements.
We employ industry-standard security measures to protect user data obtained through Workspace APIs and ensure it is used in compliance with applicable laws and regulations.
Users have the right to inquire about the data collected through Workspace APIs and request its deletion.
You consent to the transfer, storage, and processing of your information – including the content you posted or transferred to the site and any personal information – to and within the European Union.
Certain visitors to Outgrow’s websites choose to interact with Outgrow in ways that require Outgrow to gather personally-identifying information. The amount and type of information that Outgrow gathers depends on the nature of the interaction. In each case, Outgrow collects such information only as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Outgrow. Outgrow does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Outgrow may collect statistics about the behavior of visitors to its websites. Outgrow may display this information publicly or provide it to others. However, Outgrow does not disclose personally-identifying information other than as described below.
Outgrow complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Outgrow has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Outgrow has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/
Outgrow is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
In certain circumstances, individuals may invoke binding arbitration to resolve disputes related to our adherence to the DPF Principles, as set forth in Annex I of the Principles. To invoke binding arbitration, individuals must deliver notice to Outgrow and follow the procedures and conditions outlined in Annex I.
We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
In cases of onward transfers of personal information to third parties, Outgrow remains liable for the processing of such information in accordance with the DPF Principles.
The following U.S. entities and subsidiaries of VenturePact also adhere to the EU-U.S. DPF Principles, including as applicable under the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF Principles, and are covered by our DPF submission including VenturePact, Outgrow, Omniengage and Chatbot builder.
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Outgrow commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States and the United Kingdom. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/ for more information or to file a complaint. The services of JAMS are provided at no cost to you.
Outgrow discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Outgrow’s behalf or to provide services available at Outgrow’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Outgrow’s websites, you consent to the transfer of such information to them. Outgrow will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Outgrow discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Outgrow believes in good faith that disclosure is reasonably necessary to protect the property or rights of Outgrow, third parties or the public at large. If you are a registered user of a Outgrow website and have supplied your email address, Outgrow may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Outgrow and our products. We primarily use our various blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Outgrow takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
More details about our global privacy policy can be found here
More information about our cookie policy can be found here
